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Performance Leaders Podcast


Welcome to the Performance Leader podcast.

Your host is Ray D’Cruz, CEO of Performance Leader, a software and consulting company that helps professional services firms build vibrant feedback cultures.

In this podcast series, Ray talks to leading thinkers in the professional services sector about how to create high performance firms

Apr 3, 2024

Our guest on the Performance Leader podcast is Carole O’Neil, ManagingPartner at Cundall, a global multi-disciplinary engineering practice delivering sustainable design projects in the built environment from 26 offices in locations across the UK and Ireland, EMENA and Asia Pacific.

 

Carole embarked on a career in Human Resources quite by chance, having completed a law degree at Oxford University and decided not to move into practice. Since then, she has worked in a variety of HR roles in professional services firms across the legal and built environment sectors. She spent most of her HR career as a generalist but developed a particular expertise and interest in the development of leadership capability.

 

In 2022, she was elected Managing Partner at Cundall. She is the first non-engineer to hold the position, and Cundall’s first female Managing Partner.

 

Show notes

(1m:30s) Carole's path into the MP role

(3:26) Cundall as a people-focussed firm

(6:27) How Carole sees high performance, and her high performance life outside work: powerlifting!

(12:08) Rewarding different contributions and strengths

(17:40) Maintaining culture through growth

(19:27) Cundall's Zero Carbon Design 2030 goal

(23:13) Linking transformational goals to individual contribution

(24:30) The value of regular 1:1s, and how Cundall is evolving its approach

(27:15) Carole's advice on having difficult conversations

(28:50) Fostering collaboration in a diverse, global firm

(31:57) Legacy at Cundall